Tuesday - June 10th, 2014
Concurrent Sessions F

Creating a Culture of Engagement in a Sea of Change

Sometimes the prospect of transformation can seem daunting – but what if you could achieve major change and increase employee engagement in under a year? That is one of the goals that President and CAO Antoni Wisniowski set for the Municipal Property Assessment Corporation (MPAC) as part of the organization’s new four-year strategic plan. The plan is focused on using innovation and technology to create operational efficiencies and empowers front line staff to collaborate across departments and functions to lead the projects that are driving the strategy. One of key outcomes in the strategy, "Creating a fair, healthy and respectful work environment," is making significant changes to the workplace through the introduction of alternate work arrangements and Workplace 2.0.

Learn how MPAC is using employee surveys to set a baseline of overall employee satisfaction and take an interim pulse on employee engagement to drive its four-year strategy.


Antoni Wisniowski


President and Chief Administrative Officer, Municipal Property Assessment Corporation

In January 2012, Antoni took over the role of President and Chief Administrative Officer with the Municipal Property Assessment Corporation (MPAC).

In 2012, he led an inclusive and collaborative process with MPAC’s employees and stakeholders who together, built the foundation for the organization’s 2013-2016 strategic plan and brand strategy. Stakeholder partnerships, the innovative use of technology and creating operational efficiencies to drive cost-savings are central themes in each of the plan’s 18 strategic initiatives. With an overarching theme of building communities across Ontario, the four-year strategy is focused on using innovation to drive public sector organizational renewal.

Antoni joined MPAC in 2005 as the Vice-President of Information Technology and led the development of information systems and processes that have enhanced the organization’s transparency and customer service in its delivery of property assessment products and services to Ontarians.

His 25-year career has been focused in the public sector where he has held senior management positions within the City of Toronto and with Teranet where he led the development and delivery of the organization’s public sector strategy and service offerings.

Antoni holds Bachelor of Applied Science and Master of Information Science degrees from the University of Toronto.